Below you will find the list of Ather Service Centres in Siliguri along with addresses, contact numbers, and other information,
Ather Energy Service Center Sevoke Road,Siliguri
Address: Besides Guru Sweets, Sevoke Rd, opp. Vishal Cinema Hall, Ward Number 13, 2nd Mile, Siliguri, West Bengal 734001
Timings: 10:00 AM – 07:30 PM (Sunday Holiday)
Phone No: +91 8010300222
Please make sure to check the working hours and call the nearby Ather service centre first before visiting their premises.
Ather Customer Care Number (India): +91-7676600900
Ather Head Office:
3rd Floor Tower D, IBC Knowledge Park, Bannerghatta Main Road,
Bengaluru, Karnataka - 560029
Phone No: +91 8066465757
Ather Customer Support Email: customercare@atherenergy.com
Ather Support Page
About Ather :
Ather Energy, headquartered in Bengaluru, India, is a leading force in the electric mobility landscape, delivering advanced scooters and eco-friendly solutions to urban commuters. At the forefront of their offerings are their electric scooters, which boast futuristic designs coupled with robust performance and smart features like navigation, remote diagnostics, and over-the-air updates. Ather Energy also provides a comprehensive ecosystem to support electric vehicle ownership, including their Ather Grid, a network of fast-charging stations strategically placed across cities for convenient charging on the go. Additionally, they offer subscription-based plans that cover routine maintenance, roadside assistance, and software upgrades, ensuring a hassle-free experience for customers. Ather Energy focuses on simplifying the experience of using electric scooters, making it enjoyable and eco-conscious.
However, sometimes even the finest Ather electric scooters can encounter problems such as battery issues, electrical malfunctions, mechanical failures, brake system malfunctions, software glitches, physical damage, battery overheating, tire problems charging infrastructure issues, etc. When such problems arise, it’s crucial to reach out to Ather Energy’s authorized service centres for assistance. These centres boast trained technicians with expertise in regular servicing, battery health check, brake inspection, and adjustment, tire pressure check and adjustment, motor and drive train inspection, electrical system check, suspension inspection and lubrication, throttle, and brake cable adjustment, cleaning and detailing, test ride post-service validation. This not only ensures the quality and reliability of repairs but also protects existing warranties, thereby enhancing the longevity and performance of Ather electric scooters.
The service centres listed on this page are all Ather’s authorized service providers who offer professional and genuine repair services for Ather products. So, the next time rather than searching for “Ather service centres near me”, “Ather service centres in Siliguri” or “Authorized Ather service centres” on the internet, you can visit our website directly to find the required information.
Find information on other Ather Service Centres in India.
Ather – Social Media
With the widespread use of platforms like Facebook, Twitter, and Instagram, Ather has established a strong presence across various social media networks. Getting in touch with Ather Energy’s social media accounts can be helpful in certain scenarios.
If you’ve encountered a persistent issue that traditional customer support channels or Ather Energy service centres haven’t been able to resolve, posting about it publicly on social media can draw attention to your problem and potentially prompt a faster response from the company. Secondly, if you believe your issue is widespread and affecting other users, sharing it on social media can help create awareness and encourage Ather Energy to address the issue on a larger scale. Additionally, if you’ve tried troubleshooting steps suggested by the company or community members without success, posting on social media can attract additional insights and solutions from a wider audience. Finally, if you’re seeking accountability or resolution for a particularly challenging or frustrating issue, publicizing it on social media can put pressure on Ather Energy to prioritize and resolve the problem to maintain its reputation and customer satisfaction.
However, if you encounter a servicing-related issue, it is strongly advised to have your scooter diagnosed at the nearest Ather service centre first before reaching out to the company via social media.
To get in touch with Ather’s support team on social media, you can reach out to their official handles:
Twitter: @AtherEnergy
Facebook: atherenergy
Instagram: @atherenergy
YouTube: @AtherEnergyElectric
When using social media for customer support, be sure to include a clear and concise description of your issue or question and avoid sharing any personal information publicly. Response times may vary, but Ather’s official support channels on social media are generally monitored, and you should receive assistance or guidance within a short period.
Apart from social media, you can also write to Ather Support, by providing the required details on the Ather Contact page.
List of Services offered in Ather Service Centres in Siliguri,
Ather 450s service
Ather 450x service
Ather 450 Apex service
Ather Rizta service
Ather battery service
Ather tire service
Ather seat cover service
Ather charger service
Ather smart helmet service
Ather spare parts service
Ather regular service and maintenance
Other Service Centres in India
FAQs
What services are included in a regular Ather scooter service?
Regular servicing typically includes tasks such as battery health check, firmware updates, brake inspection, tire pressure check, and overall system diagnostics to maintain your scooter's performance and safety standards.
What warranty coverage does Ather provide for service and parts?
Ather offers warranty for vehicle, battery, charger and seat cover etc. Please refer to your warranty documentation, Ather website or contact customer support for specific coverage details and terms.
How long does a typical service take?
The duration of a service appointment can vary depending on the specific tasks required, availability of parts and the workload at the service centre. Generally, a standard service may take 24-48 hours, but it's best to confirm with the service centre when scheduling your appointment.
How often should I service my Ather scooter?
It is recommended to service your Ather scooter every 5000KM or 1 yr., to ensure optimal performance and longevity. However, actual service intervals may vary based on usage and specific conditions.
Does Ather Energy offer Roadside Assistance?
Yes, Ather Energy offers roadside assistance as part of its customer support services (Ather RSA Plan) and its available for purchase at any Ather Experience Centre. If you encounter any issues while riding your Ather scooter and require assistance, you can contact Ather Energy's roadside assistance hotline +91 7676811777. Their team will provide support to help you get back on the road or arrange for towing to the nearest Ather service centre if necessary.
What should I do if I encounter an issue after servicing my scooter?
If you experience any issues or concerns following a service appointment, try reaching out to the same service centre explaining the issue. If the issue still persists you can directly reach out to the company’s customer care or via the social media channels provided above.
